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Posted on Jan 04, 2018 by Corinna Booth
Firstly we would like to say a big "thank you" to all who took part in the client survey, we really appreciated the feedback you provided.
We are thrilled that two thirds of BTI clients rated us as outstanding or very good as a localization vendor, and the rest say we are doing OK. The quality of our subtitling and dubbing services also scored highly, with 87% commending the quality of the end product as high or very high quality.
As well as quality and customer service we saw that clients have many reasons for choosing BTI Studios including our rates, turnaround, capacity for high-volume projects and Netflix Preferred Vendor rating.
We're grateful that along with the words of praise we also received some specific feedback on what we can do to improve our services. Based on this feedback we will be making the following changes:
Your feedback is always welcome and valued, so no need to wait until the next client survey! Contact us at any time.comments powered by Disqus